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Social Security Delayed for Millions Due to Record Backlogs: Report
Workforce cuts of about 7,000 employees and new fraud rules caused a backlog of over 6 million cases and 12 million transactions, delaying services for millions nationwide.
- On Tuesday, The Washington Post reported the Social Security Administration is `in turmoil` with 6 million pending cases and 12 million transactions delaying services for roughly 74 million Americans.
- After February's layoff announcement, around 7,000 employees were cut, while 2,000 reassigned staff and additional phone staff assigned in July faced threats of firing.
- With 93 million calls , reassigned SSA staff received minimal training — sometimes four hours — while average hold times of about 2½ hours strained phone staff.
- Many disability claimants now face three to six month waits for payments, while the direct-deposit rule requires in-person or online updates that elderly and bedridden customers often cannot meet, and the Havre, Montana field office remains closed.
- Commissioner Frank Bisignano authorized overtime and a digital-first strategy; SSA spokespersons claim reducing backlog by 1 million cases, while a Social Security inspector general audit flagged callback metrics and Senate Democrats led by Sen. Elizabeth Warren escalated oversight.
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The Daily Caller+2 Reposted by 2 other sources
Social Security Administration Offers Receipts To Dispute WaPo Hit Job
The Social Security Administration is disputing a Washington Post report that claims the agency and system got worse under President Donald Trump.
·Washington, United States
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The US Social Insurance Agency is struggling with a record backlog. Millions of applications remain unprocessed. Internal documents show the scale of the crisis.
Coverage Details
Total News Sources19
Leaning Left8Leaning Right2Center4Last UpdatedBias Distribution57% Left
Bias Distribution
- 57% of the sources lean Left
57% Left
L 57%
C 29%
14%
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