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Small Restaurants in Trouble Due to 'No-Shows': "Can Be the Difference Between Making a Profit and Running at a Loss"
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The head chef of Café Wu raised the alarm last week about 'no-shows': guests who make reservations but don't show up and don't respond. A survey reveals that more small restaurants in the city are suffering from this. "Loss of revenue, but the atmosphere suffers too." Ling Wu, owner of Café Wu on the Dappermarkt, has made it a full-time job these days to check if her guests actually show up. In the morning, everyone with a reservation receives …
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