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Globe Restores Internet Services After Subsea Cable Disruption - BusinessWorld Online
Globe, PLDT and Converge rerouted data as the outage cut international bandwidth and caused slower, intermittent service for some customers.
On Thursday night, a subsea fiber-optic cable break between the Philippines and Singapore disrupted internet connectivity, prompting major telecommunications providers to reroute data traffic through alternative international links.
Reduced international bandwidth caused slower speeds and intermittent access, particularly for services hosted outside the Philippines, as traffic moved away from its usual route.
Globe Telecom, PLDT Inc., and Converge ICT Solutions Inc. rerouted affected traffic through redundant systems and alternative submarine cables to maintain service for mobile, broadband, and corporate customers.
Consumers may notice "increased latencies and intermittent performance," including slower website loading, video buffering, and sluggish downloads when accessing apps and services hosted overseas.
While Globe expects service to normalize shortly, full repairs to the damaged submarine cable are expected to take several weeks, according to Globe senior vice president and head of Network Planning and Engineering Joel Agustin.