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Shake Shack Just Announced Its Loyalty Program. It's a Very Bad Sign

Summary by Inc.

The company wants to keep customers engaged through technology, but it betrays a brutal truth about what loyalty really means.

The company wants to keep customers engaged through technology, but it betrays a brutal truth about what loyalty really means.

4 days ago

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Inc. broke the news in 4 days ago on Monday, April 13, 2026.

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