US EditionSeamless, Context-Aware CRM for Omnichannel Engagement
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Seamless, Context-Aware CRM for Omnichannel Engagement
What inspired the inception of your platform combining CRM and Conversational AI? We realised that traditional CRMs were great at storing data, but not at using it at the moment. Businesses had customer insights, but they weren’t able to act on them in real time. Meanwhile, customers started expecting quick, personalised conversations not delayed or generic replies. That’s when the idea clicked. By integrating Conversational AI with CRM, we coul…
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