All In on AI, Salesforce’s Benioff Tells Other CEOs This Is the Last Time They’ll Manage Only Humans

All In on AI, Salesforce’s Benioff Tells Other CEOs This Is the Last Time They’ll Manage Only Humans

Marc Benioff is an AI hawk, and his company’s success with AI agents prompted an announcement that the company won’t need to hire engineering staff this year.

Big CX News from Salesforce, Google, Microsoft & Zoom

As the financial year draws to a close, last week saw big earnings call announcements from Salesforce and Zoom, alongside some Copilot revelations from Microsoft. Here are the extracts from some of our most popular news stories over the last seven days. Salesforce Champions Unheralded Product Growth, Closes 5,000 Agentforce Deals Salesforce has confirmed that it has closed 5,000 Agentforce deals since October. During the company’s Q4 2025 earnin…

Salesforce will no longer hire engineers for 2025 after investing in IA coding tools that have increased productivity by 30%, said its CEO Marc Benioff Salesforce will no longer hire engineers this year after investing in IA coding tools that have increased productivity by 30%, said its CEO. While the customer relationship management giant announced poor results for the fourth quarter, Marc Benioff told the company's...