Salesforce Launches AIforce to Harness Agentic Architecture
The interface layer lets enterprises build custom user interfaces and keeps Salesforce data, logic, permissions and workflows inside its system.
- On Tuesday, Salesforce introduced AIForce during the annual Dreamforce convention in San Francisco, with CEO Marc Benioff officially launching the AI-powered interface layer for enterprise users.
- AIForce acts as an interface layer bringing Data 360, Customer 360, and Agentforce to any AI interface, allowing companies to maintain governance and context while using external productivity tools.
- Benioff described the offering as an "enterprise harness," positioning the technology toward what analysts call "ambient CRM" by helping customers reach business value faster without leaving their preferred productivity platforms.
- Salesforce announced expanded partnerships with Google Cloud and AWS at Dreamforce, enabling enterprises to surface business context in tools like Amazon Quick as global AI spend reaches $2.59 trillion this year.
- Attendees entering the Moscone Center crossed protesters calling for an end to Salesforce's contracts with ICE, while demonstrators raised broader concerns about fair labour practices and AI safety.
16 Articles
16 Articles
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At its Dreamforce conference in San Francisco, Salesforce presented its new AI-Force platform. Its CEO Marc Benioff sees this AI-based interface as a real revolution. Company data, business logic and AI agents are expected to converge within dynamic interfaces.
At its Dreamforce in San Francisco, Salesforce is presenting its new platform called AI-Force. CEO Marc Benioff describes this AI-based user interface as an actual interface revolution. Company data, business logic and AI agents are expected to come together via dynamic surfaces in the future.
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