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Salesforce launches Einstein GPT, generative AI for CRM

Summary by Ground News

Salesforce follows in the footsteps of Microsoft, Meta and Google, which have made significant investments in generative AI this year. The tech behemoths, including Salesforce, have also announced large-scale job cuts this year, as they shift focus to AI technologies. Einstein GPT can generate personalised e-mails for salespeople to send to clients, generate specific responses for customer service professionals.

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The Hindu Business Line

Lean Right

Salesforce launches Einstein GPT, generative AI for CRM

With Einstein GPT, Salesforce to transform every customer experience with generative AI

2 years ago·New Delhi, India

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Tech Wire Asia

Salesforce's Einstein GPT and Microsoft's Dynamics 365 signal generative AI taking over CRM

This week, both Salesforce and Microsoft announced that they are incorporating generative AI technology into their CRM technologies. Salesforce clients can exchange Slack messages with its Einstein GPT chatbot, showing data from Salesforce. The addition of generative AI functionality into CRM technologies could accelerate innovation and ensure better business outcomes. Generative AI is currently experiencing a gold rush – no area in recent ti…

2 years ago·Kuala Lumpur, Malaysia

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TechRepublic

ChatGPT powers up Salesforce's Einstein AI

Salesforce partners with OpenAI to bring the ChatGPT generative AI model to its Einstein AI customer relationship management tool.

2 years ago

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itweb.co.za

Salesforce taps into generative AI with Einstein GPT

The company introduces Einstein GPT, which infuses Salesforce’s proprietary AI models with generative AI technology.

2 years ago

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bizzbuzz.news

Salesforce Ventures launches new $250 mn fund for generative AI startups

Salesforce Ventures, the company's global investment arm, has launched a new $250 million generative artificial intelligence (AI) fund to bolster the startup ecosystem and spark the development of...

2 years ago

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