US EditionRyanair passenger claims 'tilted' baggage checker resulted in £129 fine
IRELAND WEST AIRPORT KNOCK, JUL 08 – Ryanair fined passengers £129 for bags exceeding size limits by half a centimetre due to a tilted sizer, leading to new suitcase purchases and denied refund requests.
- Orla Ashton Twocock and her mother Paula Twocock were fined £64 each at Ireland West Airport Knock on 26 June for their bags exceeding Ryanair's size limit on a flight to Cologne.
- The charges followed Ryanair staff asking them to put their suitcases into a baggage sizer that Orla said was tilted, causing the bags to roll out by half a centimetre.
- The pair reluctantly paid £75 each to check in their oversized suitcases and, once in Cologne, purchased new luggage to prevent additional fees on their return flight.
- Orla called the fee a "rip off" and "a scam given how much we were charged," while Ryanair stated the charges were standard for bags exceeding dimensions, set at Euro 75 to place bags in the hold.
- Paula submitted two complaints that were closed without refund, and the incident sparked online debate with some supporting Ryanair's policy and others accusing it of unfair tactics.
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Glasgow Times+11 Reposted by 11 other sources
Ryanair passenger claims 'tilted' baggage checker resulted in £129 fine
A holidaymaker claims Ryanair's baggage checker was 'tilted' so that her cabin bags rolled out by 'half a centimetre' - landing her with a £129 fine.
·Glasgow, United Kingdom
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Ryanair passenger fined by airline after claiming bag checker was 'tilted' - Daily Star
Orla Ashton Twocock was travelling with her mother, Paula Twocock, from Ireland to Germany on a Ryanair plane, but before they stepped foot on the aircraft they claimed they incurred a fine
·United Kingdom
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Total News Sources14
Leaning Left2Leaning Right1Center9Last UpdatedBias Distribution75% Center
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L 17%
C 75%
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