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Royal Mail fined £21m by Ofcom for missing delivery targets
Royal Mail delivered only 77% of first-class and 92.5% of second-class mail on time, leading to a £21 million fine, the third consecutive penalty from Ofcom.
- Wednesday, 15 Oct 2025 08:29, Ofcom fined Royal Mail £21m for missing delivery targets for 2024-25 after millions of letters arrived late across the United Kingdom.
- Royal Mail recorded only 77% first-class on-time deliveries and 92.5% second-class mail in 2024-25, missing the 93% first-class mail target and 98.5% second-class mail target.
- This follows two prior fines and a settled larger penalty, with Ofcom's third consecutive annual penalty after £5.6m and £10.5m, reduced from a £30m initial penalty.
- The £21m penalty will be paid to the Treasury as Ofcom said Royal Mail must urgently deliver a credible improvement plan or face further fines.
- Seasonal roles from late October through to early January 2026 will expand sorting capacity with 20,000 temporary workers across England 12,000 roles; Scotland 2,000; Wales 600; Northern Ireland 400.
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UK regulator fines Royal Mail record $28 million for missing delivery targets
Britain's telecom and media regulator on Wednesday fined Royal Mail 21 million pounds ($28.1 million), its largest penalty to date on the post and parcel group, for missing delivery targets for 2024–25.
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'Unacceptable': Royal Mail fined £21 million for missing delivery targets
Royal Mail has been fined £21 million for missing delivery targets, Ofcom said, describing it as "unacceptable".
·Cumbria, United Kingdom
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Total News Sources68
Leaning Left5Leaning Right2Center38Last UpdatedBias Distribution85% Center
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