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Retail Giant Ahold Delhaize Takes Systems Offline After Cyberattack

The company said it found a cybersecurity incident and shut down systems to protect customer, staff and partner data while stores stayed open.

  • On Monday, Ahold Delhaize confirmed a "security issue" within its network, forcing the company to take websites and apps offline for Albert Heijn, Etos, and Gall & Gall.
  • The company took systems offline to "help protect them" after detecting the incident and is working with external cybersecurity experts to assess and mitigate the issue.
  • Electronic shelf labels display "last week's prices," creating till discrepancies, while unfulfilled orders will be refunded and Food Lion allows third-party delivery via Instacart and DoorDash.
  • Ahold Delhaize stated Tuesday there is "no evidence at this moment that customer and associate data was taken," though the company provided no timeline for restoring systems.
  • This incident follows a 2024 cybersecurity event that exposed data of "more than 2 million" people, underscoring risks for the retailer operating 17 local brands across nine countries.
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As determined by the National Security Agency (NSO), citing anonymous sources in the cybersecurity industry, the criminals used servers located in four countries, including Poland. Suspicious network traffic was detected by Albert Heijn specialists, who decided to preventively shut down some IT systems. Attack from Polish Servers: It is not known who owns the servers located in Poland, where exactly they are located, or what role they played in …

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bd.nl broke the news on Monday, October 12, 2026.
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