US EditionCoinbase Breach Tied to Bribed TaskUs Support Agents in India
- In January 2025, Coinbase discovered a data breach involving India-based TaskUs customer support employees in Indore stealing customer information.
- The breach occurred after cybercriminals bribed TaskUs insiders, who photographed sensitive data on personal phones and funneled it to hackers.
- Coinbase publicly disclosed the breach on May 14, 2025, stating it refused a $20 million ransom and terminated over 200 TaskUs employees involved.
- Paul Grewal, Coinbase's top legal executive, indicated that the cyberattack could result in costs ranging from $180 million to $400 million, and confirmed that the Department of Justice is currently investigating the matter.
- Following the breach, Coinbase enhanced customer protections, offered a $20 million reward for leads, and cut ties with compromised TaskUs personnel.
44 Articles
44 Articles
Coinbase Delays Data Breach Disclosure: Report - Unchained Crypto
Coinbase was reportedly aware as early as January of a significant data breach at an outsourcing company that handled customer support for the cryptocurrency exchange, according to a report by Reuters. An employee from the India-based firm, TaskUs, was caught taking photos of customer data on her work computer using her personal phone. Multiple sources, including former TaskUs employees, reportedly confirmed that Coinbase had been notified immed…
Coinbase Allegedly Pulls A 99% Rug On User Coverage, From $1M To $10K
Coinbase (NASDAQ: COIN) has reportedly slashed the “unauthorized-transfer” reimbursement that anchors its Coinbase One subscription, chopping the headline cap to just $10,000 from the long-advertised $1 million. One of the subscribers, writing on Reddit, said customer support offered “only [to] refund me 1 month of the 12 I’ve paid for, even though they changed insurance protection without any notification.” The user is now urging fellow custome…
Coinbase Discloses Breach Involving 70,000 Users » News.ng
Coinbase has disclosed a serious data breach that compromised the personal information of nearly 70,000 users, reigniting debate over the risks associated with Know Your Customer (KYC) practices in the crypto industry. Although the breach occurred in December 2024, it only came to light in May 2025. According to Cointelegraph, the incident was linked to outsourced customer support agents bribed to grant unauthorised access to user data. The data…
$400,000,000 Coinbase Hack Linked to India-Based Employee Caught Taking Photos of Computer Screen: Report - The Daily Hodl
Coinbase’s massive data breach was reportedly linked to an outsourcing firm operating in India. An India-based employee of the U.S. outsourcing firm TaskUs took photos of her work computer with her personal phone but was caught, according to a new Reuters report, which cited five anonymous former TaskUs employees. The woman allegedly had been paid by hackers to pass along Coinbase customer information and had a suspected accomplice. Three of the…
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