Services Australia Strategy Incorporates "Lessons Learned" From Robodebt

Services Australia strategy incorporates "lessons learned" from Robodebt

Services Australia has released a four-year strategy that implements “lessons learned” from the Robodebt scandal. “We’ll continue to implement the lessons learned from the Royal Commission into the Robodebt Scheme through policy simplification and by embedding consultation and co-design to better incorporate staff and customer feedback,” says the document. Listing integrity as one of the roadmap’s six strategic themes, Services Australia pledges…

Report Calls on Agencies to Learn Lessons from Fraud in Pandemic Programs

Better use of data analytics in three pandemic relief programs could have prevented $79 billion in fraudulent payments through those ...More The article Report Calls on Agencies to Learn Lessons from Fraud in Pandemic Programs was first published on FEDweek.