Rappi Deliverer Request Tip with “Threatful” Messages

According to Zendesk, at least 85 percent of consumers would switch to a brand after good customer service. A dealer would have sent a consumer a message to tip him. 73 percent of buyers stop buying at a company for bad experiences. Netizens popped up on social networks, after an alleged message was broadcast by the Rappi dealer, who threatens the consumer to tip him in exchange for not attacking him, an issue that caught people’s attention.