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Published 2 months ago

Qantas Is Likely to Continue to Take Us for Granted

Summary by Ground News
Qantas faces up to tough questioning from a Senate committee and a claim from the Australian Competition and Consumer Commission. At the heart of both the ACCC's lawsuit, and the airline's separate refusal to quickly refund hundreds of millions of dollars worth of credits for flights cancelled during Covid, lies the indifference to customers typical of a duopolistic market.

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