US EditionQantas Agrees To Pay A$105m Settlement Over Cancelled Flight Refund Claims
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Qantas agreed to pay A$105 million (approximately €64 million) to close a class action for cancelled flights but still on sale. This friendly settlement, without recognition of responsibility, put an end to several years of controversy over "phantom flights" and denied refunds. In 2023, the Australian airline was accused of continuing to market tens of thousands of tickets on flights already cancelled in its internal system, notably between 2020…
Qantas Agrees To Pay A$105m Settlement Over Cancelled Flight Refund Claims
Qantas Airways has agreed to pay A$105m (£55m; $74m) to settle a class action lawsuit alleging the airline failed to provide cash refunds for flights cancelled during the Covid-19 pandemic. The settlement relates to passengers whose flights were cancelled between 2020 and 2022 and who were issued travel credits instead of receiving cash refunds. The airline said on Friday that it had agreed to the settlement with no admission of liability. The a…
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