Microsoft outage continues as planned fixes are not working as expected, company says
Microsoft said the disruption stemmed from infrastructure strain, not a cyberattack, as more than 130,000 users reported Outlook problems.
- On Thursday, November 12, 2026, a global Microsoft 365 outage disrupted Outlook, Teams, and Copilot across 74 countries, with monitoring service Downdetector recording more than 130,000 reports of service disruptions.
- Microsoft engineers attributed the disruption to unexpectedly unavailable servers creating 'elevated load' on infrastructure rather than malicious activity, though initial fixes were 'not taking as expected' during recovery attempts.
- Government agencies in Australia, Singapore, and Japan reported service interruptions, while airlines IndiGo and Air India rerouted communications to maintain customer support; Alberta Courts and the Philippines Supreme Court faced processing delays.
- Australian Home Affairs Minister Tony Burke confirmed Friday the government activated a priority-restoration agreement with Microsoft, as the company reported 'early stabilization' and capacity improvements across affected regions.
- Experts warn that centralized cloud reliance poses systemic risk, noting redundancy fails when services share underlying infrastructure; cybersecurity researchers emphasize future resilience requires better fault isolation mechanisms beyond malicious-attack protection.
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The breakdown has caused problems in the mail and functions of Teams, Copilot and other tools.
Microsoft reports progress in reviving email and other services during a global outage
Microsoft said progress is being made in bringing its popular workplace software back online as a global outage enters its second day, disrupting business communications, police crime reporting, court operations, AI tools and many other services. The outage, which affected a wide range of Microsoft 365 services including Outlook, Teams and AI assistant Copilot, left […]
After a massive malfunction affecting Outlook, Teams and Copilot this Friday, the US giant reports improvements in Europe while many sectors remain disturbed Microsoft
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