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Provident Bank Says Strategy Focused on Simplicity Over Shiny Tech
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Provident Bank Says Strategy Focused on Simplicity Over Shiny Tech
Scott Hurlbert’s clearest reminder that customer experience is still personal came through a text from his daughter. She was away at college and wanted to do something sensible with her savings, like investing in the kind of high-yield savings move many people make for the first time in their early 20s. “Dad,” she wrote, “I think it’s time for me to get a high-rate money market account. What do you think I should do?” The exchange capt…
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