How a Netflix Customer in Germany Won Back Money After Price Hikes
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Price Increases at Netflix Inadmissible – What Millions of Users in Germany Can Do
Since 2017, Netflix has unlawfully increased its prices. The Regional Court of Cologne ruled that customers have not legally agreed to this, as the changes were considered to be information. Millions of users could thus demand repayments for contributions since 2019. Consumers have a right to clear contractual terms. Those affected can use a model letter to recover too much paid contributions.
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