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Previous Game Pass Strategy Sent Xbox Into 'Freefall,' CEO Asha Sharma Reportedly Tells Staff

Asha Sharma said Xbox has reset Game Pass after an eight-month decline and expects growth to continue as Microsoft reinvests in the business.

  • Xbox CEO Asha Sharma announced in an internal memo that the company has "been able to reset Game Pass after an eight-month decline." Despite the strategy previously sending the balance sheet into "freefall," Sharma claimed the division is now returning to growth.
  • Microsoft's gaming business is undergoing one of the most significant restructures in video game history, cutting nearly 2,000 staff. Chief content officer Matt Booty noted last month that Xbox remains only 75 percent through this painful reset.
  • According to The Wall Street Journal, Game Pass subscriptions currently sit at about 30 million, falling short of the 77 million target. Sharma pointed to "strong starts" for Minecraft Dungeons 2 and Gears of War: E-Day as positive signs.
  • To strengthen the platform, Sharma aims to expand initiatives like Play Anywhere while utilizing a family of devices for Gen 10, including the third-party Xbox Ally X by Asus. This multi-device strategy marks a shift in Xbox's approach.
  • While Sharma has expressed ambitions to reach more than 1 billion people daily, that milestone remains distant. Long-term bets like rebooting Halo under Activision will require several years to determine if they can successfully drive the platform's future.
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Asha Sharma, the Xbox CEO, recently spoke with employees at an internal meeting. The manager revealed that Microsoft's video game division has already passed the "free fall" phase. Sharma took the opportunity to make a situation and said that the brand has grown again thanks to its own games. Read more

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ScreenRant broke the news in Montreal, Canada on Tuesday, October 6, 2026.
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