Pressured by chatbots, newsrooms push past the one-story-fits-all model

Pressured by chatbots, newsrooms push past the one-story-fits-all model

This annual feature has always focused on what happens to journalism, but the better question might be what’s happening to audiences. Because they’re changing, and quickly. Are we ready to adapt? Chatbots are coming to news — strike that; they’re here already — and we’re going to have to find a way to work in that world, despite all their well-documented limitations. This isn’t an argument that chatbots are a good source of news, but it’s a pred…