Pilot project putting patients at the heart of their healthcare journey

Patients' experience of healthcare should be a greater part of assessing quality

Research shows that despite frequent evaluations, a lot remains unknown about the quality of municipal health and care services.

Pilot project putting patients at the heart of their healthcare journey

Northern Trust is piloting the initiative with patients being invited to take part in a survey, giving them the opportunity to describe their healthcare experience, and how involved they have felt in decisions about their care and treatment options.