Patient Connect Launches AI-Powered Call Scoring to Ensure Unmatched Call Quality Across Healthcare Clinics
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3 Articles
Patient Connect Launches AI-Powered Call Scoring to Ensure Unmatched Call Quality Across Healthcare Clinics - Journal of Cyber Policy
Patient Connect Launches AI-Powered Call Scoring Patient Connect launches AI-driven call scoring to evaluate 100% of calls, advancing HIPAA-compliant quality assurance in healthcare communications. With AI scoring every call, we’ve moved beyond random sampling. This is a major step forward for us and for the clinics we serve!” — Ben Pure WHITEHALL, PA, UNITED STATES, April 2, 2025 /EINPresswire.com/ — Patient Connect, a leader in HIPAA-compliant…


Patient Connect Launches AI-Powered Call Scoring to Ensure Unmatched Call Quality Across Healthcare Clinics
WHITEHALL, PA, UNITED STATES, April 2, 2025 /EINPresswire.com/ -- Patient Connect, a leader in HIPAA-compliant patient scheduling and medical answering services, has announced the launch of a powerful new AI-driven call scoring solution that evaluates 100% of inbound and outbound calls handled by its call center. This marks a significant advancement in quality assurance for healthcare communications. Traditionally, call quality assurance (QA) in…
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