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These Jobs Face the Highest Risk of AI Takeover, According to Microsoft

UNITED STATES, JUL 31 – Microsoft's analysis shows 27% of white-collar workers frequently use AI while blue-collar roles like painters and nursing assistants remain least affected by AI adoption.

  • Microsoft released a 2025 study analyzing 200,000 anonymized U.S. conversations with its AI assistant Copilot to assess AI's impact on jobs.
  • The study aimed to measure AI applicability to occupations but acknowledged it offers a limited view as it excludes many AI tools and downstream effects.
  • The report found that communication-based jobs like interpreters, writers, and sales reps face the highest AI risk, while healthcare and blue-collar roles remain safer.
  • Notable data includes 51,560 interpreters with a risk score of 0.98, 1,142,020 sales representatives at 0.84, and 2,858,710 customer service reps at 0.72 AI risk coverage.
  • The findings imply AI will automate or transform many jobs, but adaptability and upskilling remain crucial as automation risks and new roles emerge across sectors.
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NBC Miami broke the news in Miami, United States on Thursday, July 31, 2025.
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