US EditionNo App, No Package? Consumer Protection Agency Takes Action Against Dhl
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DHL has been offering parcel delivery and receipt via Packstations for several years. Some of these Packstations no longer have a display but can be easily controlled via an app. Many welcome this innovation, but in some cases, delivery to a Packstation can also be a nuisance. The reason: Not everyone has the necessary DHL app or even a smartphone. This poses a particular obstacle for older people, who sometimes can no longer access their parcel…
The consumer center in Germany is taking action against unfair business practices of companies and, if necessary, is also suing them in court. Now DHL and its packing stations meet. What consequences does this have for DHL customers? The post Packstation soon banned? Consumer center sues DHL first appeared on inside digital.
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