See every side of every news story
Published loading...Updated

Thousands Reporting Problems with Microsoft Outlook

GLOBAL, JUL 9 – The outage, caused by mailbox infrastructure underperformance, disrupted email access for over 400 million users worldwide, with 53% reporting login issues, Microsoft said.

  • Microsoft Outlook experienced a massive outage on July 11, 2025, affecting millions of users in multiple countries including Italy and the UK.
  • The outage began with users reporting login failures and mailbox access issues since the previous day, prompting Microsoft to investigate an authentication component problem.
  • Affected users received error messages claiming incorrect credentials or invalid licenses despite having valid accounts, and many could not send or receive emails across platforms.
  • Microsoft acknowledged a problem with the implemented fix and began rolling out a patch following their safe change procedures, anticipating the issue to be resolved by the next scheduled update at 11:30 a.m. ET.
  • The ongoing outage disrupted work for many individuals and organizations, with Microsoft’s deployment progress suggesting gradual mitigation but no confirmed timeline for full recovery.
Insights by Ground AI
Does this summary seem wrong?

28 Articles

All
Left
4
Center
9
Right
Center

Millions of people are currently affected by an Outlook disorder. This is reported by the British newspaper "The Sun". According to this, the login does not work.

·Berlin, Germany
Read Full Article
Center

A widespread bug has made it impossible to access Outlook from the web as well as from mobile and desktop applications. That's how it affects you.

·Madrid, Spain
Read Full Article
Think freely.Subscribe and get full access to Ground NewsSubscriptions start at $9.99/yearSubscribe

Bias Distribution

  • 69% of the sources are Center
69% Center
Factuality

To view factuality data please Upgrade to Premium

Ownership

To view ownership data please Upgrade to Vantage

SecurityBrief Australia broke the news in on Wednesday, July 9, 2025.
Sources are mostly out of (0)

You have read 1 out of your 5 free daily articles.

Join millions of well-informed readers who use Ground to compare coverage, check their news blindspots, and challenge their worldview.