US EditionOutlook Customer Manager streamlines CRM for small businesses – but not without limits
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Outlook Customer Manager streamlines CRM for small businesses – but not without limits
Outlook Customer Manager, Microsoft’s built-in CRM solution for Outlook, is helping small businesses centralize customer information, streamline communication, and boost productivity—but it comes with notable limitations that may hinder wider adoption. Designed exclusively for Office 365 Business Premium users, Outlook Customer Manager (OCM) integrates contact management, task tracking, and customer communication directly within Outlook’s interf…
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