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OpenAI shifts focus to business users

OpenAI says ChatGPT is helping business users with emails and Slack summaries as it courts enterprises and builds habits around workplace productivity.

Summary by News & Record
The same ChatGPT chatbot that gave OpenAI's chief financial officer Sarah Friar a tilapia recipe for a recent Sunday night dinner at home is also now doing her most mundane tasks at work like summarizing her emails and Slack messages.

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  • 100% of the sources lean Left
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Winston-Salem Journal broke the news on Tuesday, April 21, 2026.
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