Expedia, Lastminute.com Join EU OTAs for Faster Reimbursements

Expedia, Lastminute.com join EU OTAs for faster reimbursements

Rate this post Expedia and Lastminute.com, two of the largest Online Travel Agencies (OTAs) operating in the European Union have committed to reimburse passengers for flight cancellations within a period of 14 days. The two agencies have hence joined a growing list of OTAs that have made the commitment to the European Commission, the administrative wing of the EU. In a press statement, the EC says following a dialogue in which the Consumer Prote…

Online travel agencies operating in the EU commit to refund cancelled flights within 14 days

Two major online travel firms have agreed to a European Union consumer rights framework that means customers should receive better information and be refunded within 14 days of flights being cancelled. Expedia and Lastminute.com signed up to the series of commitments following a dialogue with the European Commission and the Consumer Protection Cooperation Network (CPC) – a group of national consumer authorities. Led by led by the Swedish Consume…