One of the most common reasons that AI products fail? Bad data

One of the most common reasons that AI products fail? Bad data

When Salesforce recently rolled out an AI agent on its website, the agent started to hallucinate and wasn’t giving consistent results. Salesforce ended up temporarily turning it off, Shibani Ahuja, senior vice president of enterprise IT strategy, said during a roundtable discussion at Fortune’s Brainstorm Tech conference in Park City, Utah.  But the agent, it turned out, wasn’t the problem. “What we had noticed was there was an underlying proble…