One in three shoppers ‘admits to stealing from self-checkouts’: UK Store Survey
- A new survey shows that 37 percent of customers admit to stealing items at self-checkouts, indicating a rise in shoplifting incidents.
- The survey found that men and individuals under 35 are more likely to engage in theft at self-checkouts.
- Retailers are responding by enhancing checkout technology, including AI and RFID systems, to reduce theft.
- Morrisons' chief executive stated that the supermarket is removing some self-checkouts due to customer dissatisfaction, especially for those with full trolleys.
6 Articles
6 Articles
High streets warn shoplifting 'spiralling out of control' as more than one in three Britons admit to stealing from shops
High streets have warned that shoplifting is “spiralling out of control” as more than one in three people have admitted to stealing from shops.A new survey revealed that 37 per cent of customers purposefully fail to scan at least one item when using self-checkouts.Men and people under 35 are among the most likely to carry out the thefts. The survey, carried out for The Grocer, polled 1,000 people of which 38 per cent admitted to scanning loose i…
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