One in Five UK Consumers May Stop Shopping Online Over Cyberattacks

One in Five UK Consumers May Stop Shopping Online Over Cyberattacks

New research from GlobalData shows that young consumers (ages 16-34) in particular have concerns over their data being used improperly.

Cyberattack concerns mean one fifth of UK consumers could stop shopping online - InternetRetailing

High-profile cyberattacks at the likes of M&S and Co-op earlier this year have left consumers worried, with a third of 16-34-year-olds considering changing their shopping habits as a result. The research, from Globaldata, found that these younger shoppers were the most likely to be considering reducing or stopping shopping online due to concerns about cyberattacks. By contrast, a quarter (24%) of 35–44-year-olds are considering changing how and …

Cybersecurity fears reshape online shopping habits among UK consumers

Younger consumers are especially leery of retailers not doing enough to safeguard private information when buying online. A hefty 69.3% of UK shoppers are now uneasy about their personal security following high-profile hacks, and it’s the 25-34 age bracket that feels it most keenly, with 79.3% reporting heightened concern. Cybersecurity worries are starting to make a real dent in how young people in the UK do online shopping. Recent waves of cyb…

One fifth of UK consumers are likely to reduce or stop shopping online due to cyberattack concerns, says GlobalData

Concerns around cybersecurity are prompting a shift in online shopping behavior, particularly among younger consumers in the UK. With one third of 16-34s considering cutting back or stopping online purchases, retailers face rising pressure to reinforce digital trust. This is especially the case for online pureplays, which cannot redirect sceptical consumers to stores, according to GlobalData, a leading data and analytics company. Emily Salter, L…