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Officeworks to Offshore Jobs to India, Philippines in $15m Restructure

The retailer is also increasing AI, automation and data use as it shifts roles to lower costs and tap overseas white-collar talent.

Summary by 9News
Officeworks will offshore hundreds of local jobs to India and the Philippines as part of the retailer's $15 million cost-saving restructure, which had been previously flagged after the brand's sluggish half-yearly results.Parent company Wesfarmers informed dozens of staff at its call centre in Western Sydney this week that their roles were now redundant and announced the team would be replaced with a centre in Manila.Other office roles based i…

6 Articles

In the coming months, Australian office supplies retailer Officeworks will be relocating hundreds of jobs from Sydney and Melbourne to India and the Philippines.

·New York, United States
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ABC Australia broke the news in Australia on Thursday, May 28, 2026.
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