Almost Nobody Uses AI Agents to Order Food or Rides on Apps Like Uber

AI companies want agents to handle your everyday errands—but Uber, DoorDash, and Airbnb say barely anyone is using them for that

Uber reported just four rides booked by outside agents in one week, while DoorDash and Airbnb also saw negligible activity.

Almost nobody uses AI agents to order food or rides on apps like Uber

Uber, DoorDash and AI agents show limited traction as ride-hailing and food delivery customers test tools like Meta Muse and Instinct.

AI agents promise to do everyday tasks. Uber, DoorDash, and Airbnb say barely anyone is using them

From Meta’s fluffy Muse to OpenAI’s onigiri-shaped Dots, AI companies have rolled out agents they promise will help people cross things off their to-do lists, whether that’s booking a trip, ordering food, or shopping online. But the companies that provide those services are reporting consumers haven’t yet flocked to use those agents to buy on […]