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Oasis Ticket Sale May Have ‘Misled’ Fans, Says U.K. Consumer Watchdog

  • The UK's Competition and Markets Authority stated on Tuesday that Ticketmaster may have misled music fans regarding ticket pricing for Oasis's 2025 reunion tour, for which over 900,000 tickets were sold.
  • The investigation was prompted by widespread complaints after the sale of Oasis gig tickets last year, focusing on potential breaches of consumer protection law through practices such as 'dynamic pricing' and unclear labeling of 'platinum' tickets.
  • Ticketmaster allegedly labeled certain seats as 'platinum' and sold them for nearly two-and-a-half times the price of standard tickets without explaining the additional benefits, and failed to adequately inform fans about different ticket categories and prices at the start of the queue, potentially pressuring them to buy quickly.
  • Interim Senior Director of Consumer Protection at the CMA, Hayley Fletcher, stated, "We’re concerned that Oasis fans didn’t get the information they needed or may have been misled into buying tickets they thought were better than they were," while Downing Street emphasized that "everyone deserves a fair shot at getting tickets."
  • The CMA has urged Ticketmaster to change how it labels tickets and provides pricing information, expecting them to address these concerns to ensure fans can make well-informed decisions in the future, although the CMA currently lacks the power to directly levy fines for breaches of consumer laws.
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Daily Express broke the news in United Kingdom on Tuesday, March 25, 2025.
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