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911 Down in Oakland; Emergency Calls Routed to Alameda County
Police are responding only to Priority One calls while fire crews handle medical and fire emergencies as Oakland works with AT&T to restore service.
- On Thursday, Oakland's 911 system remained down after the city's emergency communications center lost service to its phone lines, internet, and computer-aided dispatch system late Wednesday night.
- Oakland Police Chief James Beere said dispatchers noticed the Computer-Aided Dispatch system froze around 8:30 p.m. Wednesday; by 9:45 p.m., authorities transferred all 911 calls to the Alameda County Sheriff's Office.
- Officers are currently responding only to "Priority 1" calls involving imminent threats to life or ongoing violent crime, while the city's Information Technology Department works with AT&T to restore services.
- The outage also impacted OAK311 lines handling non-emergency requests; separately, city officials in Berkeley reported a "small fire" broke out at Berkeley Police Department headquarters, forcing an evacuation of their dispatch center.
- Beere noted the outage began more than 15 hours before Thursday's update, and authorities have provided no estimated timeline for restoring the 911 system, which last received upgrades in 2024.
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12 Articles
12 Articles
Oakland 911 outage disrupts emergency response; calls being routed to Alameda Co. Sheriff's Office
Oakland's 911 system is down after the city's emergency communications center lost service to its phone lines, internet and computer-aided dispatch system. Emergency calls are being handled by the Alameda County Sheriff's Office.
·San Francisco, United States
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Coverage Details
Total News Sources12
Leaning Left6Leaning Right0Center4Last UpdatedBias Distribution60% Left
Bias Distribution
- 60% of the sources lean Left
60% Left
L 60%
C 40%
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