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Nurses say technology is making their jobs and patient care worse

Nurses say calls over 15 minutes can trigger criticism or performance reviews, and Kaiser says it uses AI with human oversight.

Summary by Missoulian
The Markup reports Kaiser Permanente nurses claim AI and surveillance technology worsen their jobs and patient care, pressuring them to prioritize speed over compassion.

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Nurses say technology is making their jobs and patient care worse

The Markup reports Kaiser Permanente nurses claim AI and surveillance technology worsen their jobs and patient care, pressuring them to prioritize speed over compassion.

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Missoulian broke the news in Missoula, United States on Friday, October 16, 2026.
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