US EditionNIC Rise Drives Outsourcing Surge: Moneypenny Reports Spike In Demand As Businesses Respond To Higher Costs
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NIC Rise Drives Outsourcing Surge: Moneypenny Reports Spike In Demand As Businesses Respond To Higher Costs
Customer conversations company Moneypenny has reported a sharp rise in communications outsourcing demand following the government’s decision to raise employers’ National Insurance contributions with a 24% year-on-year surge in revenue in October and November 2024, immediately after the Autumn Statement when the government announced the rise.
NIC Rise Drives Outsourcing Surge: Moneypenny Reports Spike in Demand as Businesses Respond to Higher Costs - Business in the News
Leading customer conversations company Moneypenny has reported a sharp rise in communications outsourcing demand following the government’s decision to raise employers’ National Insurance contributions with a 24% year-on-year surge in revenue in October and November 2024, immediately after the Autumn Statement when the government announced the rise. Moneypenny provides telephone answering services, managed live chat, AI Voice Agents and more, fo…
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