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NHS Adds Prescription Ready Alerts to App Tracker
Around one in three pharmacies in England now offers near real-time alerts that tell millions of NHS app users when prescriptions are ready.
Millions of NHS app users in England can now receive near real-time notifications when prescriptions are ready for collection, eliminating unnecessary pharmacy trips and phone calls.
The feature builds on the existing 'Amazon-style' prescription tracker launched last year, which has already been used by nearly 2.9 million people to manage their healthcare.
To benefit from the service, users must enable push notifications in the app settings. Health innovation minister James Frith called it "a practical example of how digital technology can make a difference" to patient care.
Rachel Power, chief executive of the Patients Association, welcomed the feature for saving time, while Henry Gregg, chief executive of the National Pharmacy Association, noted it frees up valuable staff time for patient support.
Around one in three pharmacies in England is now offering the tracking service, with thousands already live across the system and officials encouraging all NHS app users to enable notifications.