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New white paper on rebuilding trust at work amid AI-driven change and burnout published by University of Phoenix College of Doctoral Studies

On Jan. 24, 2026, the University of Phoenix College of Doctoral Studies published a white paper titled 'Rebuilding the Social Contract' by Dr. TaMika Fuller, DBA, and Dr. Victoria Lender, DBA, available on the University of Phoenix Career Institute webpage and the Research Hub.
The paper finds burnout, limited career development, and perceptions of low autonomy are eroding trust amid accelerating technology and artificial intelligence.
Drawing on the 2025 Career Optimism Index study of over 5,000 workers and 500 employers, about 70% of workers reporting no control experienced burnout, compared with 45% of workers reporting control.
Recommending practical steps, the authors outline workload assessment, expanded wellness resources, stronger work relationships, employee forums, and career development to reduce burnout and rebuild trust.
Such measures could strengthen retention and manage workforce transitions by investing in clearer career pathways and straightforward AI policies to support workers' careers amid accelerating technology and artificial intelligence.

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New white paper on rebuilding trust at work amid AI-driven change and burnout published by University of Phoenix College of Doctoral Studies

Dr. TaMika Fuller and Dr. Victoria Lender draw on Career Optimism Index® study of workers and employers to outline practical leadership strategies that strengthen trust between organizations and employees

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