Retail Trust Ramps up Support for Retail Workers in the Run up to Christmas

Shop workers facing increased risk of abuse in run-up to Christmas

Shop workers are at increasing risk of customer abuse, including being filmed, a charity has warned, with this only likely to worsen up to Christmas.

Retail worker wellbeing hit by abuse and money worries

Retail workers are facing customer abuse, financial pressure and worsening mental health. What can employers do to better protect and support staff?

St David's and Retail Trust Launch Partnership in Support of Retail Workers Facing Abuse

St David's Cardiff has announced a partnership with the Retail Trust to help protect retail workers from rising levels of abuse and violence, with free training and support to help colleagues manage difficult interactions. The announcement comes as Landsec, owner and operator of St David's, has expanded its partnership with the Retail Trust following a successful pilot in 2025. Through the Retail Trust's Let's Respect Retail campaign, Landsec pr…

Retail Trust ramps up support for retail workers in the run up to Christmas

Shop workers at risk of being filmed or followed home are getting more support as part of a range of new measures to protect staff against abuse and improve wellbeing in the run up to Christmas. New safety videos that offer advice on how to… This story continues at Retail Trust ramps up support for retail workers in the run up to Christmas Or just read more coverage at Talking Retail

New tools launched to protect retail workers from customer abuse in run up to Christmas

Shop workers at risk of being filmed or followed home are getting more support as part of a range of new measures to protect staff against abuse and improve wellbeing in the run up to Christmas. New safety videos that offer advice on how to deal with incidents like being filmed without consent or targeted outside stores have been shared by the charity Retail Trust to help staff and retailers prepare for the festive period and viewed by thousands…