Published • loading... • Updated
User-Friendly CRMs Are Giving Small Businesses Their Training Time Back. Here’s How to Use It.
A 2024 Salesforce study found sales teams spend 70% of their time on admin work, underscoring the value of automation and custom reporting.
- Investing in user-friendly CRMs allows sales teams to bypass lengthy onboarding, freeing time to develop advanced capabilities like custom reporting, pipeline automation, and strategic revenue-driving work.
- A 2024 Salesforce study found sales teams spend 70% of their time on repetitive administrative tasks, leaving only 30% for actual selling. Intuitive software reduces this burden significantly.
- While 78% of sales professionals report AI automation saves time, Alibaba.com managing director Michelle Lau noted adoption often remains 'at a surface level' as firms enter the agentic AI era.
- Companies actively investing in employee development report 11% higher profitability, according to a 2024 Gallup study, while 95% of HR managers surveyed by TalentLMS see skill development improving retention.
- Small Business Britain founder Michelle Ovens CBE said technology offers a "real opportunity" to revolutionize how small businesses operate, though bridging the gap between 70% entrepreneur confidence and regular AI usage remains essential.
Insights by Ground AI
11 Articles
11 Articles
InsideNoVA.com+8 Reposted by 8 other sources
User-friendly CRMs are giving small businesses their training time back. Here’s how to use it.
Nutshell reports that user-friendly CRMs save small businesses training time, allowing teams to focus on advanced skills like automation and custom reporting for a competitive edge.
·Washington, United States
Read Full Article
Coverage Details
Total News Sources11
Leaning Left0Leaning Right0Center9Last UpdatedBias Distribution100% Center
Bias Distribution
- 100% of the sources are Center
100% Center
C 100%
Factuality
To view factuality data please Upgrade to Premium
