US EditionNever Before Have There Been so Many Complaints About Post & Dhl – but There's a Catch.
17 Articles
17 Articles
The number of official complaints about postal service providers reached a new peak last year.
Around 90 percent were directed against Deutsche Post, while the rest were directed at their competitors. The figures are increasing, but this may also be because the procedure has become simpler.
The package has arrived, but the packaging is torn open and the content is broken - not an isolated case in Germany, as current complaints show. According to the figures, the frustration grows. And the letters and packages? Often don't arrive.
In Germany, almost 14 billion letters and parcels are sent last year. There are always errors in delivery or damage. In more than 55,000 cases, people contact the Federal Network Agency last year.
The package arrives damaged, the letter ends up with the wrong addressee: Last year there were more than 55,000 official complaints about Deutsche Post and its competitors.
The package has arrived, but the packaging is torn open and the content is broken – not an isolated case in Germany, as complaints show. According to the figures, frustration is growing.
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- 34% of the sources lean Left, 33% of the sources are Center, 33% of the sources lean Right
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