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Neither the Best nor the Worst: What Do the Travellers of Tunisair Think?
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In 2025, the AirHelp Score rating, which evaluates airlines on punctuality, passenger satisfaction and claims management, did not really make Tunisair smile. The Tunisian national company finds itself in the last ranks worldwide, with a global score of 4.7/10, occupying 114th place on 117 evaluated companies. Clearly, the aircraft takes off, but on the customer experience, there are still some turbulence to be managed. Compared to 2024, Tunisair…
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