National Bank of Ethiopia Launches Platform for Customer Complaints - Addis Insight
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1 Articles
National Bank of Ethiopia Launches Platform for Customer Complaints - Addis Insight
Addis Ababa, EthiopiaThe National Bank of Ethiopia (NBE) has introduced an online platform and a dedicated hotline (7230) to assist customers in lodging complaints against financial institutions.This initiative reflects NBE’s commitment to addressing common issues in the financial sector, such as aggressive sales practices, deceptive advertising, and inadequate transparency, as detailed in a statement on the bank’s website.The newly launched pla…
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