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National Bank of Ethiopia Launches Platform for Customer Complaints - Addis Insight

Summary by Addis Insight
Addis Ababa, EthiopiaThe National Bank of Ethiopia (NBE) has introduced an online platform and a dedicated hotline (7230) to assist customers in lodging complaints against financial institutions.This initiative reflects NBE’s commitment to addressing common issues in the financial sector, such as aggressive sales practices, deceptive advertising, and inadequate transparency, as detailed in a statement on the bank’s website.The newly launched pla…
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Addis Insight broke the news in on Friday, December 20, 2024.
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