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Earlier Call to Fire Service 'May Have Saved' Lowestoft Mum
The coroner said rescue guidance was not followed and estimated Saffron Cole-Nottage needed help within five minutes of submersion.
Suffolk area coroner Darren Stewart concluded on Friday that Saffron Cole-Nottage, 32, died from accidental drowning, noting she "might have survived" if the East of England Ambulance Service had alerted the fire service sooner.
On February 2, 2025, Cole-Nottage slipped and became wedged headfirst in sea defence rocks at Lowestoft while walking her dog with her daughter along The Esplanade.
Professor Richard Lyon told the inquest that Cole-Nottage's alcohol level of 271 mg per 100ml impaired her reflexes; he said "survival was possible up until about the 15-minute mark" of submersion.
Stewart criticised the 999 call handling as "slavish," noting dispatcher Daniel Joy failed to identify the drowning risk, while paramedic Colleen Gibson's assessment as a body recovery was "premature."
EEAST chief executive officer Neill Moloney accepted the coroner's findings and promised to strengthen call handling and triage processes following the inquest's Prevention of Future Deaths report.