Minor Hotels plans to build major new global data and AI platform

Minor Hotels Debuts Global Data and AI Platform

Minor Hotels announced its plans to build a new global data and AI platform in partnership with Google Cloud, Salesforce, OneTrustand Deloitte. The platform will connect global guest data, marketing, and service operations. This will allow the group to recognize guests more consistently across brands and destinations, personalize communications and offers based on preferences and past stays, and ensure guest data is managed responsibly, with pri…

Minor Hotels builds global data and AI platform with tech partners

Minor Hotels announced plans to build a major global data and AI platform by partnering with Google Cloud, Salesforce, OneTrust, and Deloitte. Through this technology investment, it supports the group’s digital transformation, aiming to lead the hospitality sector in using data and AI for personalized guest experiences across its 640+ properties. The core of the new system is a single digital platform connecting global guest data, marketing, and…

Minor Hotels unveils global AI platform with Google

Minor Hotels teams up with Google, Salesforce, OneTrust and Deloitte on an AI-led data platform to sharpen guest service across 640 properties.

Minor Hotels plans to build major new global data and AI platform

At its core is the creation of a single digital platform connecting global guest data, marketing and service operations