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Millions to receive NHS screening invitations and appointment reminders on their phones

  • Over the next three years, the NHS app will be the primary way patients receive notifications about their appointments, health screenings, and laboratory outcomes via their smartphones.
  • This shift from letters and phone calls to digital notifications aims to reduce about 50 million letters sent annually and save the NHS £200 million.
  • The NHS app, launched in December 2018 and now used in 87% of English hospitals, will send an expected 270 million messages this year, including Amazon-style prescription tracking.
  • Health Secretary Wes Streeting said the updates make NHS access as convenient as online banking, adding that over 20 million people already opt in to app notifications monthly.
  • The digital transformation aims to reduce missed appointments—eight million in 2023/24—and free phone lines, supporting better patient control and NHS cost savings.
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NHS app to become default source for appointments, screenings and test results

Millions more people will receive personal health information directly to their smartphones within the next three years.

·London, United Kingdom
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GOV.UK broke the news in United Kingdom on Friday, June 6, 2025.
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