US Edition'Misleading' Pricing: Microsoft Dragged Into Court in Australia, Gets Ticking-Off Letter in NZ
- The Australian Competition & Consumer Commission filed a federal-court lawsuit accusing Microsoft Australia of misleading subscribers after notifying them about Copilot integration on October 31, 2024.
- Microsoft allegedly steered customers to upgraded tiers by design, as the ACCC alleges it omitted explicit reference to Microsoft 365 Personal and Family Classic plans except during cancellation, misleading users.
- Price changes and platform-wide AI integration underpin the regulator's case, with Microsoft 365 Personal plan prices up 45% and Microsoft 365 Family plan prices rising 29% after Copilot's addition.
- The ACCC is seeking fines, consumer refunds, and injunctions, with the court able to impose up to `$50 million` per breach or up to 30 percent of revenue in the worst case.
- Microsoft responded that it is reviewing the regulator's complaint and engaging with authorities, while the ACCC alleges unclear communication gave users a false impression about Microsoft 365 options.
20 Articles
20 Articles
You can get Microsoft 365 without Copilot for cheaper. Here's how.
An Australian lawsuit against Microsoft over its subscription pricing has highlighted a way to get access to Microsoft 365 for cheaper, so long as you don't need access to the company's AI offerings.The lawsuit, from the Australian Competition & Consumer Commission, accused Microsoft Australia and Microsoft Corporation of allegedly misleading customers over subscription price changes. In October 2024, the commission argues, Microsoft told its su…
Australia sues Microsoft for hiding cheaper Microsoft 365 plans without Copilot
The Australian Competition & Consumer Commission (ACCC) is taking Microsoft to the country's federal court. The agency is suing Microsoft Australia and Microsoft Corporation, alleging that the company misled approximately 2.7 million Australian customers over subscription price changes and alternative renewal options.Read Entire Article
Australian competition watchdog sues Microsoft for misleading consumers
Australian Competition and Consumer Commission sues American multinational tech conglomerate for misleading about 2.7 million consumers in country over Microsoft 365 subscriptions - Anadolu Ajansı
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