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Microsoft Confirms Outlook Outage Affecting Users Worldwide
Microsoft said a portion of its infrastructure was under elevated load, and more than 120,000 users reported Outlook problems as it worked to restore service.
- On Thursday, Nov. 12, 2026, Microsoft reported an outage affecting Microsoft Outlook and other services across the Americas. Microsoft is investigating reports of users unable to access Exchange Online mailboxes "through multiple connection methods in the Americas."
- Outage tracker Downdetector reflected a spike in reports beginning just after 12 p.m. ET, with users loading Outlook encountering a "Failed to fetch" error screen while reports reached 83,000 just before 1 p.m.
- Microsoft Teams and CoPilot also experienced disruptions, with 4,400 disturbances reported for CoPilot and 2,000 for Teams. Microsoft had posted about "issues when accessing or using Microsoft Teams functionality in North America" at 10:40 a.m. ET.
- By 1 p.m., more than 128,000 users had reported problems to Downdetector. Microsoft has not provided an estimated restoration time, though users can monitor the admin center under EX1550543 for updates.
- Email services remain impacted while Teams issues were resolved around noon. Microsoft has yet to provide a timeline for full restoration of its email services across the Americas.
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Handelsblatt
Handelsblatt·Germany
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Microsoft later added that part of its infrastructure was experiencing a high burden, probably contributing to connectivity errors.
More than 100,000 users have reported problems as of Thursday evening.
·Helsinki, Finland
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Total News Sources379
Leaning Left60Leaning Right37Center131Last UpdatedBias Distribution58% Center
Bias Distribution
- 58% of the sources are Center
58% Center
L 26%
C 58%
R 16%
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